Managed IT Services Brisbane

As Brisbane continues to thrive as a bustling centre for business innovation, the need for dependable and specialised IT support is more critical than ever. At Matrix Solutions, we deliver comprehensive Managed IT Services Brisbane businesses can rely on, tailored to meet the distinct needs of small to medium-sized enterprises (SMEs). Our services focus on the legal, insurance, real estate and financial sectors, where IT excellence is important for success.

Home / Locations / Brisbane

Celebrating Two Decades of Excellence in Managed IT Services.

Over Two Decades of Excellence in IT Services

With a strong track record of delivering tailored technology solutions, we assist businesses in reaching their full potential through reliable, secure and scalable IT services. Our approach ensures that your IT infrastructure aligns with your business objectives, minimising downtime and protecting critical data. Schedule a free consultation to learn how our solutions can enhance efficiency, security and growth.

Partner with us to experience the benefits of specialised, industry-focused IT support, allowing you to concentrate on expanding your business while we handle your IT needs.

Why Businesses in Brisbane Should Invest in Managed IT Services?

Investing in Managed IT Services with Matrix Solutions is not just about outsourcing your IT needs; it’s about empowering your business to reach its full potential. Here’s why making this investment is a smart move for your Brisbane business:

How We Help?

Provide 24/7 Support
Improve Flexibility
Optimise Operating Costs
Provide Exceptional Customer Service
Implement Strong Backup & Disaster Recovery Solutions
Ensure Advanced Security And Compliance
Enhance Performance And Efficiency
Customise Solutions to Consumer Requirements
Facilitate Smooth Collaboration And File Sharing
Deliver Top-notch Service Among Competitors
Reduce Downtime And Enhancing Network Stability
Promote Continuous Improvement

Your Trusted Partner for Managed IT Services in Brisbane

Matrix Solutions, a NetDocuments Platinum Partner, is recognised for leading sales, top earnings, complete NetDocuments certifications and high customer satisfaction.

Reviews From Our Happy Clients

Listen from our happy clients and learn how Matrix Solutions has transformed IT operations for the better.

The team at Matrix Solutions have been an integral part of our success over the past two decades. It’s like having an enterprise level IT department in the next room.

Cas Antunes

Director: Antunes Lawyers

Since 2008, we have relied on the team at Matrix Solutions to handle all of our IT needs. The MatrixCloud hosted desktop has allowed us to work from anywhere without interruption

John Quinn

Principal: John R Quinn & Co.

The team at Matrix Solutions have a great understanding of the technical requirements of a law firm. Their prompt service and communication delivers to our firm a valued advantage.

Leanne Warren

Principal: Leanne Warren & Associates.

Why Should You Hire an Expert Managed IT Service Provider?

Hiring an expert managed IT service provider brings a wealth of benefits that extend beyond basic technical support. A dedicated team can help streamline your business operations, minimise risks and enable you to focus on what truly matters—growing your business. Here’s how partnering with a skilled IT team can elevate your business:

Focus on Your Core Business

Dividing your focus between running your business and managing IT tasks can hinder productivity and growth. By entrusting IT management to specialists, your employees can dedicate their time and skills to core business functions, driving greater efficiency and success

Cost-Effective Problem Solving

Expert IT professionals can quickly diagnose and resolve technical issues, reducing downtime and preventing small problems from escalating into costly disruptions. Their experience enables them to implement solutions more efficiently, saving your business both time and money.

Extensive Risk Management

Proactive monitoring, regular maintenance, and robust backup solutions help to avoid more than 90% of potential IT issues before they occur. This comprehensive risk management approach not only safeguards your business operations but also significantly reduces the likelihood of costly emergencies.

Uninterrupted Flow of Service

As your business scales, managing an expanding IT infrastructure can become complex and expensive. An experienced IT team ensures your technology scales with your business, providing uninterrupted service and seamless transitions, so you’re always ready for growth.

Local Support and Expanded Resources

With local managed IT support, you benefit from quick response times and a provider who understands the Brisbane business environment. Additionally, partnering with an expert IT workforce grants you access to a wider range of resources, including advanced tools and diverse expertise, enhancing your IT capabilities without the need for additional in-house staff.

Stay Cyber-Secure

Cybersecurity is a top priority for any modern business. A specialised IT team not only implements robust security measures but also provides ongoing training for your staff, strengthening your first line of defence against cyber threats. Regular security audits and updates ensure that your business remains protected against evolving risks.

Embrace Cloud Solutions and Disaster Recovery

Beyond managing day-to-day IT tasks, an expert team can guide your business through digital transformation, helping you adopt cloud solutions that support agility and growth. In the event of a disaster, a well-prepared IT workforce enables a swift recovery, minimising downtime and data loss, and giving you peace of mind to focus on business continuity.

Take Your Business to New Heights With Our
Customised Managed IT Services

Our Managed IT Services in Brisbane Include:

We recognise the diverse requirements businesses face in managing their IT infrastructure. Our comprehensive services are customised to deliver extensive support, providing organisations with a robust technological foundation.

Managed Cloud Services

Discover the cloud’s potential with our Managed Cloud Services. We facilitate seamless transitions, ensuring scalability, flexibility and top-tier security. Our offerings encompass infrastructure management, backup solutions, disaster recovery and migration services. Trust our expertise to enhance efficiency, foster collaboration and cut operational costs.

Outsourced IT Services

Opt for our Outsourced IT Services for cost-effective solutions. We manage your IT infrastructure end-to-end, from maintenance to troubleshooting, sparing you the expense of an in-house team. Reinvest resources in your business while enjoying dedicated IT support.

Managed Security Services

Managed Security Services are vital for robust protection. We offer multi-layered security with firewall management, intrusion detection, endpoint protection and real-time monitoring.

NetDocuments

As part of our Managed IT Services, we offer NetDocuments, a leading cloud-based document management system. NetDocuments allows your team to securely create, store, manage and share documents from anywhere and anytime. By utilising NetDocuments, we simplify your document management processes and ensure compliance with industry standards, improving productivity and collaboration within your organisation.

IT Consulting Services

We offer customised IT consulting services to help businesses strategise and implement the most effective IT solutions. Whether you want to upgrade your IT infrastructure, integrate new technologies or optimise your existing systems, our consultants provide expert advice and guidance. We help you make informed decisions that align with your business objectives, ensuring your IT investments deliver maximum value.

Virtual CIO Services

For businesses needing strategic IT leadership, our Virtual CIO Services offer a cost-effective alternative to hiring a full-time CIO. Our Virtual CIOs closely collaborate with your team to develop and implement IT strategies that support your business goals. From technology planning and budgeting to risk management and compliance, our Virtual CIO Services ensure your IT initiatives align with your business’s big picture.

Our Field of Expertise

With extensive expertise across various sectors, we provide specialised IT services in Brisbane tailored to the unique needs of our clients. Here is an overview of the industries we support:

Law Firms

We deliver IT services for law firms, ensuring the confidentiality, integrity, and availability of sensitive legal data. Our solutions include securing confidential information, managing data storage, enabling encrypted communications, and streamlining case management systems. With our expertise in handling IT requirements, legal professionals can focus on their cases with confidence and peace of mind.

Insurance Companies

Insurance companies in Brisbane manage vast amounts of personal and financial data, making it essential for a robust IT infrastructure and cybersecurity. Our IT support for insurance firms includes advanced data protection, fraud detection systems and business continuity planning. These measures safeguard sensitive information, maintain compliance and uphold trust.

Real Estate

Real estate firms rely on seamless communication, efficient data management and secure systems to operate effectively. Our IT services for the real estate sector include network management, cloud solutions for easy access to property data and cybersecurity measures to protect sensitive client information. With our support, real estate professionals can focus on client relationships and closing deals, while we take care of their technology needs.

Financial Industries

Financial institutions require a secure and reliable IT infrastructure to manage sensitive data, ensure compliance, and support complex transactions. Our IT managed services for the financial industries include robust cybersecurity solutions, data encryption and risk management strategies to protect against cyber threats. We also offer IT consulting, network management and cloud services to enhance operational efficiency and scalability.

Don’t Let IT challenges Slow Down Your Business!

FAQs On Managed IT Services Brisbane

What Is The Cost Of Managed IT Services In Brisbane?

The cost of Managed IT Services in Brisbane can vary widely depending on your business’s specific requirements, including the size of your operation, the complexity of your IT infrastructure, and the level of support you need. At Matrix Solutions, we provide customised solutions to ensure you only pay for what you need. Contact us for a detailed consultation and a tailored quote.

Do You Offer A Pay-as-you-go Pricing Model?

Absolutely! We recognise the importance of flexibility is for many businesses. That’s why we offer a pay-as-you-go pricing model, allowing you to scale your IT support up or down based on your current requirements. This model ensures access to expert IT support without committing to a fixed long-term contract.

Are There Any Hidden Fees While Setting Up A Managed IT Service In Brisbane?

Transparency is a cornerstone of our service at Matrix Solutions. We clearly outline all potential costs from the outset so you won’t encounter any unexpected fees. Setting up your Managed IT Service with us will be simple, with all charges and services detailed upfront.

How Does Outsourcing IT Infrastructure Benefit Small And Medium-sized Businesses?

Outsourcing IT infrastructure can provide numerous benefits for small and medium-sized businesses, including cost savings on hiring in-house IT staff, access to a wider range of expertise and technologies, and improved focus on core business activities. It also offers scalability, allowing IT services to grow alongside your business.

Will the Service Provider Give Out 24/7 IT Support?

Yes, at Matrix Solutions, we understand that IT issues don’t adhere to regular business hours, which is why we offer 24/7 IT support to our clients. Our dedicated team is always on hand to ensure your IT systems run smoothly, minimise downtime and support your business around the clock.

Do You Provide Managed IT Services For Businesses Other Than Those In Brisbane?

While we focus on serving businesses in Brisbane, our capabilities and technology allow us to support clients beyond this area. We also provide our services to Gold Coast businesses. Please contact us to discuss your needs and how we can extend our services to your location.

What Makes Matrix Solutions a Reliable Managed IT Services Partner in Brisbane?

Selecting the right IT consulting and strategy firm requires a partner you can trust, with proven experience and industry-specific expertise. Here’s why we stand out:

Trust
Experience
Expertise

Trust is at the core of our client relationships. We are known for our transparent practices, unwavering commitment to data security and a solid track record of delivering consistent results. We prioritise your trust above all else, taking extra measures to safeguard the integrity and reliability of your IT systems.

With decades of experience, we have successfully navigated technological shifts and resolved complex IT challenges for businesses across diverse sectors. Our deep industry knowledge and hands-on expertise make us a reliable partner for organisations seeking robust IT solutions.

Our team excels in advanced technologies and cybersecurity protocols, positioning us as a leading service provider in Brisbane. We stay ahead of industry trends, ensuring your business benefits from the most current and effective IT strategies available.

Matrix Solutions to Manage your IT Infrastructure in Brisbane

Matrix solutions is here to help you through your IT-related problems. We provide various IT-related solutions like cloud backup services and IT strategy consulting to help you ease through your IT-related problems. Let our services free up your resources and help reduce your IT costs!

Let’s look into the major reasons why one should choose us while outsourcing their IT needs:

We have a proven track record of providing quality IT services to companies of all sizes.
Our team of experienced IT professionals familiar with various industries and business types.
We offers a comprehensive suite of IT services, including system integration, network administration, and more.
We offer a cost-effective option to outsource your firm’s IT needs, providing competitive pricing and flexible payment options.
We are committed to providing you with the best customer service, and our team is available 24/7.

Book your free consultation

Grab your opportunity! Schedule a free consultation now to request a custom IT solution.

Our Key People

Get to know the brilliant minds behind Matrix Solutions. Our leaders are crucial to our success in promoting innovation and excellence in managed IT services in Brisbane.

Explore the visionaries driving Matrix Solutions forward. Check out our Key People page to learn more about the team dedicated to your digital success.

ANTHONY RIDLEY-SMITH
Managing Director

DAVID REN
IT Infrastructure and Operations Manager

PAUL CLARK
Senior Consultant

HASSAN GHOLIPOUR
IT Project Manager

How Businesses in Brisbane Can Connect With Our Managed IT Services?

Experience the simplicity of integrating IT Services into your business for a smooth digital transformation.

Speak to an IT Consultant

Begin your journey by speaking with one of our IT consultants. Their expert guidance will help you explore our services and ensure they align perfectly with your business needs.

Fill Out the Requirement Form

Complete our form to specify your specific IT needs. This step guarantees that we understand your business's unique requirements and customise our services accordingly.

Hop on Board and Let Us Handle Your IT Infrastructure

Set out on a path towards a secure digital future with Matrix Solutions. Our team will ensure a smooth transition to managed IT services, protecting your data and improving your operations from day one.