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cybersecurity frameworks
Managed IT Services

Choosing the Right Cybersecurity Frameworks for Your Needs

Cybersecurity frameworks are essential for any organisation to safeguard its data and IT infrastructure. Whether you’re a small or medium-sized enterprise (SME) or a law firm, selecting the right framework is critical to defend against cyber threats. In Australia, the government faces increasing pressure to strengthen the nation’s cybersecurity, making it important for businesses to

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application security
Cybersecurity

Application Security: What it is and How it Works

Application security is a multi-layered approach that encompasses various practices, tools and processes to safeguard applications throughout their entire lifecycle. The goal of application security is to prevent unauthorised access, data breaches and malicious attacks that could compromise the integrity, confidentiality and availability of an application. The stakes are even higher for industries like legal,

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business continuity plan
Managed IT Services

What’s a Business Continuity Plan and Why is it Important?

Disruptions can strike any business at any time, whether it’s a sudden natural disaster, a cyber-attack or a financial crisis. As much as we hope for the best, it’s critical to be prepared for the worst. A Business Continuity Plan (BCP) equips you to keep things running smoothly during challenging times, limiting both operational and

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OLA Vs SLA
Managed IT Services

OLA Vs SLA: What’s the Difference?

Understanding the distinction between OLA vs SLA is important for establishing a solid framework in managed IT services. Both Operational Level Agreements (OLAs) and Service Level Agreements (SLAs) play vital roles in shaping how teams collaborate internally and how services are delivered to clients. Knowing these agreements not only improves workflows but also helps create

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backup strategy
Managed IT Services

Creating a Backup Strategy to Optimize Data Recovery Services

Data is one of the most valuable assets for both businesses and individuals. However, it’s also one of the most vulnerable, as data loss can occur unexpectedly due to hardware failure, human error, cyberattacks or natural disasters. A backup strategy is necessary to safeguard your information and restore it quickly and efficiently when needed. In

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What is RMM and how does it work
Managed IT Services

What Does RMM (Remote Monitoring and Management) Do?

Managing a business with numerous devices and networks can be complex, but RMM (Remote Monitoring and Management) software streamlines the process. It offers centralized control, real-time issue detection and automated system maintenance to keep everything running smoothly. IT teams can troubleshoot issues remotely, quickly deploy updates and guarantee that security protocols are always up to

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The team at Matrix Solutions have been an integral part of our success over the past two decades. It’s like having an enterprise level IT department in the next room.

Cas Antunes
Director: Antunes Lawyers

Since 2008, we have relied on the team at Matrix Solutions to handle all of our IT needs. The MatrixCloud hosted desktop has allowed us to work from anywhere without interruption.

John Quinn
Principal: John R Quinn & Co.

The team at Matrix Solutions have a great understanding of the technical requirements of a law firm. Their prompt service and communication delivers to our firm a valued advantage.

Leanne Warren
Principal: Leanne Warren & Associates
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Anthony R. Smith - IT Management Consultant

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