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Matrix Solutions provides tailored hosted desktop and network management solutions to professional firms. In addition, the company specialises in the installation and support of NetDocuments Document Management software.

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Managed Cloud Service

What Are Managed Cloud Services?

Managed Cloud Services refer to the services that offer complete or limited management and control of a client’s cloud resources or infrastructure. A service provider provides the benefits of a centralized set of controls with access to a team of professional cloud engineers and technicians.

This enables clients to have full control over their cloud resources while leaving the technical details to the experts. These services can include anything from migration and optimising performance to providing security and compliance support to proactively managing capacity and scaling resources.

What Is a Managed Cloud Service Provider (MCSP)?

A Managed Cloud Service Provider (MCSP) is a company that specialises in providing managed cloud services. Essentially, Managed Cloud Services Providers take on the responsibility of ensuring that an enterprise’s cloud infrastructure is operating as efficiently and effectively as possible. These responsibilities can include anything from migration and performance optimisation to security and compliance support. By entrusting the management of their cloud infrastructure to an MCSP, businesses can focus on their core objectives, safe in the knowledge that their cloud environment is being expertly managed.

Benefits of Managed Cloud Services

  • Future-proofed technology
  • Disaster Recovery Support
  • Improved System Availability
  • Compliance Support
  • Reliability
  • High Availability, Reliability, and Performance
  • Resource Optimisation
  • Rapid Response Time
  • Network Security
  • Centralised Control
  • Competing Effectively with Larger Companies
  • Cost Saving
  • No High Infrastructure Costs
  • Cybersecurity Support
  • Integrated and Custom Service
  • Robust Infrastructure
  • Flexible and Scalable Solutions

Managed Cloud Services for Law Firms

Law firms have always been early adopters of new technology, and the cloud is no exception. The legal sector has been quick to recognise the benefits that the cloud can bring in terms of flexibility, cost savings, and improved efficiency. However, as with any new technology, there can be a learning curve when it comes to getting the most out of the cloud. This is where Managed Cloud Services can help. Client confidentiality, data security, and regulatory compliance are all of paramount importance to law firms, and a managed service provider can offer the expertise and experience to ensure that these concerns are taken care of. Managed Cloud Services can take care of the technical details so that law firms can focus on what they do best – provide high-quality legal services to their clients.

Benefits of Managed Cloud Services for Law Firms

Cost Saving

With pay-as-you-go pricing models, you only ever pay for the services you use, making it a more cost-effective solution than traditional on-premises software.

Improved flexibility

The cloud enables law firms to be more agile and responsive to change. With Managed Cloud Services, you can scale up or down as needed without having to make a major upfront investment.


With Managed Cloud Services, you can be sure that your systems are always up and running with minimal downtime.

Increased efficiency

A large number of the trends that are shaping the IT industry as a whole are largely taking place in the cloud. There are numerous ground-breaking technologies and methods that you must have some cloud presence to take advantage of.

Improved security

Client confidentiality and data security are of utmost importance to law firms. With Managed Cloud Services, you can be sure that your data is in safe hands and that your client’s information is always protected.

Access from anywhere

One of the key benefits of the cloud is that it enables employees to work from anywhere, at any time. With Managed Cloud Services, you can be sure that your data and applications are always available, even when your team is on the move.

Disaster proofing

The Cloud Solutions for law firms are designed to be robust and disaster-proof, with the capacity to automate backups across several servers in multiple locations. This lowers the risk of server break-ins or physical damage to virtually zero.

Matrix Solutions Cloud Managed Services Offerings

The private cloud offers dedicated resources, servers, storage, and network infrastructure to ensure that the organisation has exclusive access to the computing resources. It provides reliable resources, enhanced security, control, and customisation. You can benefit from cloud computing while addressing the organisation’s requirements, compliance needs, and security concerns.

Matrix Solutions Australia Private Cloud
Matrix Solutions Australia Public Cloud

A secure public cloud environment offers organisations flexibility, scalability, and cost-effectiveness. This enhances productivity and collaboration while maintaining a strong focus on data security.

A hybrid cloud is a computing environment that combines multiple cloud services, typically public and private clouds, into a single integrated system, facilitated by technologies like VPNs, dedicated connections, or APIs. Organizations opt for hybrid clouds to cut costs, mitigate risks, and expand their capabilities for digital transformation. This approach allows data and applications to operate across various environments, making it ideal for dynamic or variable workloads.

Matrix Solutions Australia Hybrid Cloud
Matrix Solutions Managed Backup Services

Matrix Solutions provides customised managed backup solutions, also known as Backup as a Service (BaaS), which offer advanced protection beyond standard backup methods. These services are designed for businesses outsourcing their data backup, storage, and recovery needs, ensuring comprehensive safeguarding against unforeseen events.

Disaster Recovery is a systematic approach to safeguard critical systems and data during disruptions. The goal is to minimise downtime, restore normal business operations quickly and ensure data integrity. It is a prudent business practice that assures the organisation can rebound from unforeseen disruptions and safeguard data assets.

Managed Disaster Recovery Services

Managed Cloud Services FAQs

The key difference between cloud and managed cloud services lies in the level of control and responsibility the user assumes. With cloud services, users have direct access to the underlying infrastructure and are responsible for managing and maintaining their applications and data. In contrast, managed cloud services provide additional expertise and support, allowing users to offload management tasks and focus more on their core business activities.

Cloud Managed services typically include Cloud infrastructure, Resource Management, Monitoring and Analytics, Backup and disaster recovery, and Support and Maintenance.

Backups and disaster recovery services may vary according to the service providers. Managed cloud services offer backup and disaster recovery solutions, but it’s important to carefully review the service agreement or consult with the provider to understand the specifics.

A Managed Cloud service empowers businesses to leverage the benefits of cloud computing without the complexities and overhead of managing the underlying infrastructure. It offers Disaster Recovery Support, cost savings, High Availability, Reliability, and Performance, Flexible and Scalable Solutions, and Network Security, allowing organisations to focus on their core competencies and drive innovation.

Yes, a managed cloud service can be customised to suit specific business needs. Managed cloud service providers typically offer flexibility and a range of options to tailor their services according to the unique requirements of each business. This customisation can involve selecting specific cloud resources, configuring security measures, implementing specialised applications or software, integrating with existing systems, and more.

Cloud Storage uses remote servers to save data, such as files, business data, videos, or images. Users upload data to servers via an internet connection, held on a virtual machine on a physical server.

Yes, a managed cloud service help to reduce IT infrastructure costs. You don’t need to invest in physical servers, networking equipment, or data centers. Similarly, you can reduce energy consumption and associated prices since the cloud provider’s infrastructure is designed to be highly efficient.

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Why Matrix Solutions for Managed Cloud Services?

Matrix Solutions has been providing Managed Cloud Services since 2003.

Cloud technology has changed a lot over the past two decades. The team at Matrix Solutions has been part of that change and can provide clients with the very best advice.

No matter what you need – Private Cloud, Public Cloud or Hybrid Cloud – we can design and implement technology that is customized to your specific needs.

Using a Matrix Cloud solution, you have access to a virtual IT department. You don’t need to think about server hardware, software and administration. You don’t have to think about computing power or data storage. You don’t have to think about security. That’s our job.

Let us take over responsibility for your IT requirements.

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Reviews From Our Happy Clients

The team at Matrix Solutions have been an integral part of our success over the past two decades. It’s like having an enterprise level IT department in the next room.
Cas Antunes
Director: Antunes Lawyers
Since 2008, we have relied on the team at Matrix Solutions to handle all of our IT needs. The MatrixCloud hosted desktop has allowed us to work from anywhere without interruption
John Quinn
Principal: John R Quinn & Co.
The team at Matrix Solutions have a great understanding of the technical requirements of a law firm. Their prompt service and communication delivers to our firm a valued advantage.
Leanne Warren
Principal: Leanne Warren & Associates.

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