HOW WE CAN HELP
We’ll ensure that you focus on the opportunities
Matrix Solutions provides tailored hosted desktop and network management solutions to professional firms. In addition, the company specialises in the installation and support of NetDocuments Document Management software.


What Are Managed Cloud Services?
Managed Cloud Services refer to the services that offer complete or limited management and control of a client’s cloud resources or infrastructure. A service provider provides the benefits of a centralized set of controls with access to a team of professional cloud engineers and technicians.
This enables clients to have full control over their cloud resources while leaving the technical details to the experts. These services can include anything from migration and optimising performance to providing security and compliance support to proactively managing capacity and scaling resources.
What Is a Managed Cloud Service Provider (MCSP)?
A Managed Cloud Service Provider (MCSP) is a company that specialises in providing managed cloud services. Essentially, Managed Cloud Services Providers take on the responsibility of ensuring that an enterprise’s cloud infrastructure is operating as efficiently and effectively as possible. These responsibilities can include anything from migration and performance optimisation to security and compliance support. By entrusting the management of their cloud infrastructure to an MCSP, businesses can focus on their core objectives, safe in the knowledge that their cloud environment is being expertly managed.
Benefits of Managed Cloud Services
Managed Cloud Services for Law Firms
Law firms have always been early adopters of new technology, and the cloud is no exception. The legal sector has been quick to recognise the benefits that the cloud can bring in terms of flexibility, cost savings, and improved efficiency. However, as with any new technology, there can be a learning curve when it comes to getting the most out of the cloud. This is where Managed Cloud Services can help. Client confidentiality, data security, and regulatory compliance are all of paramount importance to law firms, and a managed service provider can offer the expertise and experience to ensure that these concerns are taken care of. Managed Cloud Services can take care of the technical details so that law firms can focus on what they do best – provide high-quality legal services to their clients.
Benefits of Managed Cloud Services for Law Firms
Cost Saving
With pay-as-you-go pricing models, you only ever pay for the services you use, making it a more cost-effective solution than traditional on-premises software.
Improved flexibility
The cloud enables law firms to be more agile and responsive to change. With Managed Cloud Services, you can scale up or down as needed without having to make a major upfront investment.
Uptime
With Managed Cloud Services, you can be sure that your systems are always up and running with minimal downtime.
Increased efficiency
A large number of the trends that are shaping the IT industry as a whole are largely taking place in the cloud. There are numerous ground-breaking technologies and methods that you must have some cloud presence to take advantage of.
Improved security
Client confidentiality and data security are of utmost importance to law firms. With Managed Cloud Services, you can be sure that your data is in safe hands and that your client’s information is always protected.
Access from anywhere
One of the key benefits of the cloud is that it enables employees to work from anywhere, at any time. With Managed Cloud Services, you can be sure that your data and applications are always available, even when your team is on the move.
Disaster proofing
The Cloud Solutions for law firms are designed to be robust and disaster-proof, with the capacity to automate backups across several servers in multiple locations. This lowers the risk of server break-ins or physical damage to virtually zero.
Matrix Solutions Cloud Managed Services Offerings
Private Cloud
The private cloud offers dedicated resources, servers, storage, and network infrastructure to ensure that the organisation has exclusive access to the computing resources. It provides reliable resources, enhanced security, control, and customisation. You can benefit from cloud computing while addressing the organisation’s requirements, compliance needs, and security concerns.


Public Cloud
A secure public cloud environment offers organisations flexibility, scalability, and cost-effectiveness. This enhances productivity and collaboration while maintaining a strong focus on data security.
Hybrid Cloud
A hybrid cloud is a computing environment that combines multiple cloud services, typically public and private clouds, into a single integrated system, facilitated by technologies like VPNs, dedicated connections, or APIs. Organizations opt for hybrid clouds to cut costs, mitigate risks, and expand their capabilities for digital transformation. This approach allows data and applications to operate across various environments, making it ideal for dynamic or variable workloads.


Backup Services
Matrix Solutions provides customised managed backup solutions, also known as Backup as a Service (BaaS), which offer advanced protection beyond standard backup methods. These services are designed for businesses outsourcing their data backup, storage, and recovery needs, ensuring comprehensive safeguarding against unforeseen events.
Disaster Recovery Services
Disaster Recovery is a systematic approach to safeguard critical systems and data during disruptions. The goal is to minimise downtime, restore normal business operations quickly and ensure data integrity. It is a prudent business practice that assures the organisation can rebound from unforeseen disruptions and safeguard data assets.

Managed Cloud Services FAQs
Security services management involves planning, implementing, and overseeing activities to protect assets, people, and data from threats. It includes everything from assessing risks to responding to incidents.
Hiring a managed security service provider (MSSP) has a bunch of good reasons:
- Expertise: You get round-the-clock access to cybersecurity experts who keep up with the latest threats.
- Cost-effectiveness: You can save money on hiring and training your team and benefit from the cost advantages of economies of scale.
- Constant monitoring: Enjoy 24/7 protection, even when it's not regular office hours.
- Faster response: Act fast and effectively against threats with dedicated incident response teams.
- Compliance support: Ensure you follow all the complicated cybersecurity rules and regulations.
In a nutshell, MSSPs can boost your security without breaking the bank like building your in-house team would.
Picking the right managed service provider (MSP) involves 4 important steps:
- Understand your needs: Determine what IT services you need, set a budget, and identify your security requirements.
- Research and compare: Research different providers by considering their expertise, certifications, customer reviews, and pricing.
- Ask the right questions: Ask about their experience in your industry, how proactive they are, the security measures they have in place, and the level of customer support they offer.
- Check references and contracts: Talk to current clients to understand their experiences, and carefully review the service level agreements (SLAs) before making any commitments.
Remember that the best MSP for you will be the one that fits your specific business needs, providing a reliable, secure, and cost-effective partnership.
Picking the right managed service provider (MSP) involves 4 important steps:
- Understand your needs: Determine what IT services you need, set a budget, and identify your security requirements.
- Research and compare: Research different providers by considering their expertise, certifications, customer reviews, and pricing.
- Ask the right questions: Ask about their experience in your industry, how proactive they are, the security measures they have in place, and the level of customer support they offer.
- Check references and contracts: Talk to current clients to understand their experiences, and carefully review the service level agreements (SLAs) before making any commitments.
Remember that the best MSP for you will be the one that fits your specific business needs, providing a reliable, secure, and cost-effective partnership.
Managed security services can be a great financial help to businesses in various ways:
- Cost Savings: Companies can reduce costs by outsourcing security expertise, infrastructure, and software, lowering capital and operational expenses.
- Flexibility: These services can be customised to your specific needs, ensuring that you only pay for what you use and avoid unnecessary expenses.
- Compliance Support: With professional assistance, managing complex regulations becomes easier, minimising fines and securing your business's reputation.
- Reduced Risk: Proactively detecting and responding to threats, these services minimise the risk of costly data breaches and downtime
- Improved Efficiency: Addressing security concerns frees IT resources to enhance core functions and boost productivity.
In summary, managed security services offer a cost-effective way to enhance security, optimise resource allocation, and reduce financial risks. They are a wise investment for businesses of all sizes.
Certainly! Managed Security Services (MSS) can monitor your cloud setup, using their skills and tools to detect and address potential security issues before they become problematic.
The main thing that sets MSP (Managed Service Provider) and MSSP (Managed Security Service Provider) apart is what they focus on:
- MSP: Takes care of general IT tasks and infrastructure, such as fixing system issues, helping users, and backing up data.
- MSSP: Specialises in cybersecurity, keeping an eye out for potential threats, dealing with incidents, and stopping attacks.
Imagine it this way: An MSP ensures your IT runs well, while an MSSP is like a digital guardian for your online security.
In today's online world, security is a big deal. The threats are pretty tricky, and keeping an eye on them always needs some serious know-how. That's where managed security services come in handy. Instead of handling it alone, you can hire experts to watch over your digital space. It's not just a smart move; it's also cost-effective. With more people working from home, the risk of cyberattacks and data leaks is higher, making these services crucial. They stop problems before they start and quickly respond if anything goes wrong. So, it's not just an extra thing for your business—keeping everything safe and sound is necessary.
Why Matrix Solutions for Managed Cloud Services?
Matrix Solutions has been providing Managed Cloud Services since 2003.
Cloud technology has changed a lot over the past two decades. The team at Matrix Solutions has been part of that change and can provide clients with the very best advice.
No matter what you need – Private Cloud, Public Cloud or Hybrid Cloud – we can design and implement technology that is customized to your specific needs.
Using a Matrix Cloud solution, you have access to a virtual IT department. You don’t need to think about server hardware, software and administration. You don’t have to think about computing power or data storage. You don’t have to think about security. That’s our job.
Let us take over responsibility for your IT requirements.
-
No more in-house server hardware and administration
-
No more up-front capital costs
-
All your data in a secure location
-
A single charge that covers licensing and support
-
Only pay for what you use
-
Expert, Dedicated, Around-the-Clock Support
-
Unlimited Flexibility & Seamless Scalability
-
Disaster Recovery & Planning
-
Tailored Solutions
-
Security and compliance
Customer testimonials
Hear from our satisfied customers
The best way to showcase our commitment is through the experiences and stories of those who have partnered with us.
The team at Matrix Solutions have been an integral part of our success over the past two decades. It’s like having an enterprise-level IT department in the next room.

Cas Antunes
Antunes Lawyers
Increase in client satisfaction
Since 2008, we have relied on the team at Matrix Solutions to handle all of our IT needs. The MatrixCloud hosted desktop has allowed us to work from anywhere without interruption.

John Quinn
John R Quinn & Co.
Documents securely managed in the last 4 months
The team at Matrix Solutions have a great understanding of the technical requirements of a law firm. Their prompt service and communication deliver to our firm a valued advantage.

Leanne Warren
Leanne Warren & Associates
Increase in cloud service deployments compared to last year
Featured Resources


Managed IT Solutions Info Pack
Matrix Solutions provides tailored hosted desktop and network management solutions to professional firms.
-
Customer service automation
-
Personalized email campaigns
-
Landing page creation


Cloud Security Check List
Enhance your online security with Matrix Solutions’ Cyber Security Checklist resources. Protect your digital assets effectively.
-
Enhanced engagement
-
User-generated content
-
Competitive advantage


Cyber Security Check List
Strengthen your cloud security with Matrix Solutions' Cloud Security Checklist resources. Safeguard your data effortlessly.
-
File sync and sharing
-
Automatic backup
-
File recovery