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Why Should Finance Companies Invest in Managed IT Services?

Matrix Solutions Australia Managed IT Services for Finance Companies

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Technology is integral to helping a business stand out in this digitally evolving era. Finance companies, from Investment banking to Insurance companies and many more, are among the industries with their increasing demand for security and reliance on technology.

Every day finance companies work with many numbers, accounts, transactions and documents. It directly relates to monetary values, so the information of finance companies is highly sensitive. Therefore, storing and redeeming the names, accounts, financial details, and transactions takes a lot of work.

These are why financial companies should hire or invest their IT concerns in industry experts. By outsourcing their IT management to specialised Managed IT Service providers, finance companies can access various benefits that contribute to their success in an ever-changing digital world.

What are managed IT Services for Finance Companies?

Managed IT services for Finance Companies means outsourcing the comprehensive management and support of an organisation’s IT infrastructure and systems to a third-party organisation. These services include various aspects of IT management, including:

  • Monitoring
  • Maintenance
  • Troubleshooting
  • Security
  • Strategic planning

Who provides managed IT services?

Specialised companies known as Managed service providers (MSPs) provide these services. MSPs have teams of skilled IT professionals with expertise in network administration, cybersecurity, cloud services, data management and technical support. They utilise their knowledge and resources to deliver a wide range of IT services according to the needs of the clients. Numerous companies in the market offer these services globally. Some well-known MSPs include:

  • Accenture
  • IBM
  • HCL Technologies
  • Wipro

Who needs managed IT services?

Although most finance companies deal with many numbers, accounts, transactions and documents. All of them do not require managed IT services. Several types of companies heavily rely on and primarily need managed IT services. Some of the companies that need managed It services include:

  • Hedge funds
  • Private equity firms
  • Asset management companies
  • Investment banks
  • Fintech companies
  • Insurance companies

Reasons why finance companies need managed IT services?

Finance companies can benefit from managed IT services in several ways. Here are some important reasons why they should consider investing in these services:

Improves security

Finance companies have the most important data and involve monetary transactions. So, they might face many security problems like data loss, cyber-attacks etc. Therefore, by leveraging the expertise and resources of managed IT services, finance companies can enhance their security posture, protect sensitive data, minimise risks and maintain compliance with industry regulations.

Cost savings

By using managed IT services, finance companies can save an incredible amount of money and time required to build and maintain an expensive IT department. You can invest this saved money to improve other areas of the organisation. With expertise, efficiency, and scalable solutions provided by managed IT services, companies can improve IT operations, reduce infrastructure and staff costs, prevent downtime, and achieve cost savings.

Enhanced Efficiency

Managed IT service providers play an important role in optimising systems and enhancing the efficiency of employees. Their services offer a valuable third-party perspective, enabling finance companies to design more efficient strategies to use technology to improve operations. The outside expertise helps companies to find the unique factors affecting efficiency and limiting innovation within the organisation. These benefits help companies to focus on their core business functions while leveraging technology to drive growth and efficiency in the organisation.


Managed IT services offer finance companies the opportunity to improve scalability by accessing expert knowledge, valuable resources, and advanced technology. Through these services, finance companies can prioritise their core business functions while benefiting from a dependable IT infrastructure that can accommodate their changing requirements and growth.

24/7 support

Finance companies can enhance their operational support by leveraging the knowledge and resources of managed IT service providers. With their expertise, they can establish a strong support framework, offering round-the-clock assistance to employees, continuous monitoring of critical systems, and prompt resolution of potential issues. This seamless integration ensures uninterrupted operations and improved customer service.

Things finance companies should consider when choosing a managed IT service provider

When choosing a managed IT service provider for finance companies, they should consider several important factors. Some of them are as follows:

Industry expertise

Look for an IT service provider that specialises in serving finance companies. They should deeply understand the finance industry’s unique technology needs and regulatory requirements. Working with a service provider with the knowledge and experience of working with an organisation like yours is essential.

Security and Compliance

Data security is one of the crucial factors in the finance sector. Ensure the provider has robust security measures such as encryption, access controls, firewalls, and regular security audits. They should be well-versed in compliance standards, such as GDPR or PCI-DSS, and have experience helping finance companies meet these requirements.

Reliability and availability

Financial institutions require a high level of uptime and reliability. The chosen managed IT service provider should have a good reputation for providing reliable services with minimal downtime. They should be available 24/7 to monitor and assist with any problems that may come up.

Service level agreements (SLAs)

Review the Service level agreements offered by the managed IT service provider. The arrangements should clearly state the level of service you can expect, including response times, resolution times and performance metrics. Ensure their SLAs align with your business requirements and include practical consequences if they fail to meet their service commitments.

Cost and contract terms

Finally, evaluate the cost of the managed IT services and compare it to the value they offer. Consider the contract terms, pricing structures, and any additional fees or charges. Ensure that the cost fits within your budget and that the contract terms are flexible and favourable for your business.

Don’t Stop here; Discover the advantages of managed IT services for your business.

Reasons why finance companies need managed IT services? (FAQS)

Managed IT services offer businesses the benefits of expertise, enhanced security, cost savings, efficiency and the ability to prioritise core business functions. They provide a complete solution for effectively managing and optimising IT infrastructure, enabling businesses to utilise technology as a strategic tool to drive their success.

Managed IT comes with its own set of challenges. Some of them are as follows:

  • Security threats
  • Data Management and Storage
  • Downtime and Business Continuity
  • IT Staffing and Skills Gap
  • Budget Constraints

Managed IT offers various services. Some of them are Network Management, Data backup and disaster recovery, Help desk and technical support, Software and application management, IT consulting and strategic planning, etc.

Specialised companies known as Managed service providers (MSPs) are IT service providers. Numerous companies in the market offer these services globally. Some well-known MSPs include:

  • Accenture
  • IBM
  • HCL Technologies
  • Wipro

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Matrix Solutions

Matrix Solutions

Matrix Solutions is the trusted partner for legal and finance businesses providing expert Managed IT Services with 25 years of experience. Contact us today!

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