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Why Should Law Firms Invest in Managed IT Services?

Why Should Law Firms Invest in Managed IT Services

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Cyber security is of the utmost importance for businesses of all sizes. Because of the extreme risks that the assaults posed, many law firms were pushed to increase their cyber security and maturity bar.

As more and more customers’ business is conducted online and on the internet, cyber security is often their top concern. Make sure that data is safe and accessible at all times, and you’ll never have to worry about losing anything. Along with that, document management may be a nightmare when you have a lot of data to handle. But all can be dealt with through managed IT services for law firms. The 2019 ABA Cyber security Tech Report found that 26% of law firms had some kind of privacy breach. Managed IT service providers have become necessary in such times.

What are Managed IT Services?

Managed IT services are an organisation’s IT functions contracted to an outside operator. The managed service provider assumes full accountability for all aspects of the organisation’s IT operations, including round-the-clock monitoring, cloud services, on-demand IT assistance, and problem-solving.

It’s easy to trust credible IT management service providers, knowing that your data will be migrated and arranged in a manner that makes your life easier. Small or expanding law firms may benefit from this service, which is designed to take the burden of IT administration off your shoulders so that you can devote your time and energy to serving your customers.

Why Choose Managed IT Services?

Professional-managed IT service companies employ the greatest equipment and technology. With integrated services and a secure, robust infrastructure, you can centralise and improve service. Predictable monthly rates and flexible service are further benefits.

· Low Expenses

Managed services may seem to be an expensive proposition for a small legal company, but this is different. Providers of managed IT services such as Matrix Solutions help you save money in a variety of ways. For one thing, businesses may save a lot of money by replacing pricey in-house gear and software with cheaper alternatives. A fair monthly charge may be paid for access to one’s own network, which is especially beneficial for small businesses.

· Streamlining Processes

It’s no secret to lawyers that administrative chores may eat up a lot of time. A typical lawyer charges a portion of their whole work day and is majorly involved in streamlining processes. A managed service provider may save law firms time and effort. Incorporating the most recent technical innovations may also help teams function more efficiently.

· Compliance

As expected, the legal profession is rigorously regulated due to the high level of confidentiality involved in its work. To make problems worse, the regulatory compliance environment is always changing. Many legal firms struggle to keep up with the newest changes in the law. However, individuals who don’t abide by the rules might suffer serious consequences, including reputational harm, lost productivity, and heavy penalties. Thanks to their significant experience in assuring that law firms adhere to all applicable laws and regulations, managed services

Why does Your Law Firm Needs to be Managed IT Services?

An efficiently managed IT services provider can take the stress off of your shoulders. Due to the abundance of private, delicate, and secret information they have about their customers, associates, and staff, law firms are excellent targets for cybercriminals. And hence managed IT systems are crucial. Look at the benefits given below to get a further understanding of the need for IT services for law firms.

The Importance of Data Security and Compliance for Law Firms

Attorneys often deal with private information, making them prime targets for cybercriminals and bad insiders. Laws are in place to keep private information about customers safe, with the Health Insurance Portability and Accountability Act (HIPAA) being a prime example. Even the American Bar Association advises attorneys to take appropriate precautions against client data breaches.

What are the Benefits of Managed IT Services for Law Firms?

· Efficient Security

So many options are there to steal your personal information. In addition to targeted cyber-attacks, viruses and human mistakes may also create issues. Managed service providers offer your company the round-the-clock protection and assistance it requires. They may provide full cyber security assistance by installing safe software, alerting users to suspicious behaviour, or taking immediate action when an issue emerges.

· Technical Expertise

Having a fundamental understanding of how to use your laptop and smartphone does not equate to becoming an expert in technology.

Legal experts should focus on law rather than technology. This is why legal firms benefit from managed IT services. They’ll be the in-house technological professionals you’ve been looking for to ensure the security of your business.

· 24/7 Customer Support

It is possible that a big server may fall down during the holiday weekend. It’s possible that an employee who is performing additional work over the weekend may require access to critical files. 11 pm might be the time when evidence of a data breach begins to emerge.

Your IT needs may arise at any time, and managed services are there to assist anytime they are needed. Working outside of normal business hours isn’t an issue when you have a managed service provider on your side. They’ll be prepared to provide you with round-the-clock IT help.

Are There Any Risks Associated With Using A Managed IT Service For Your Law Firm’s Technology Needs?

If there aren’t any specialists accessible to fix the problem right once, it might cause downtime for your business. However, this problem may be avoided if you choose a reputable IT service provider with a large enough workforce. Using proprietary software is another potential pitfall if you choose the incorrect source. 

How Much Do Managed IT Services Cost?

Price points for comprehensive managed IT services typically fall between $125 and $175 per user per month and can also go higher. Service time, user count (which translates to more device management), server count (which translates to more data), data volume, and the requirement for upgrades and maintenance all play a role in determining the ultimate price.

You should anticipate spending around $3,500 and $5,500 monthly for managed IT services if your firm has 35 employees and has 1-2 servers with basic security requirements like PCI or HIPAA. Price quotes from mature MSPs don’t include Office 365 and VoIP licenses.

They provide a variety of payment alternatives when giving out IT services to law firms. Some companies may charge per individual, while others will charge per transaction. Some companies charge by server or computer. Others will charge a single cost for all services. However, competent MSPs should all charge the same monthly fee. Whenever an offer seems too good to be true, it usually is. If a plan seems excessively expensive, you need to know how the proposal is broken down and what you receive for your money before you agree to it.

What Is Included In Managed IT Services?

Security and compliance, disaster recovery and business continuity, network and equipment management, virtualisation, storage management, help desk support, computer operations management, and workstation management are all examples of the types of managed IT services that can be found in a comprehensive suite of managed IT services.

It is also possible to get assistance with hosting, patch administration, antivirus software, and more from a managed IT service. They can tailor their services to the size of your company and the sort of work they undertake.

Tips for Choosing the Right Managed IT Service Provider for Your Firm

A few things to bear in mind

  • Employ only those with a firm grasp of the ins and outs of your particular industry and company.
  • Opt for a proactive IT-managed solutions provider that can aid in preventative measures.
  • Seek out those who have dealt with a variety of job environments.
  • Finding service providers that can meet all of your needs means you won’t have to shop around.

Why Matrix Solutions for Managed IT Services?

  • We focus on businesses with IT solutions that are both cost-effective and provide significant returns on investment.
  • We become your one-stop shop for everything and everything related to information technology inside your company, from network support to application development.
  • Our technical staff has extensive expertise in IT support, software consulting, and development garnered over many years.
  • We spend heavily on state-of-the-art IT infrastructure, allowing us to deliver proactive IT services. Therefore, our customers will have minimal disruptions in their IT services.

Is Managed IT Services Worth It?

Each service offered by a managed IT service provider comes with a separate cost. In order to analyse whether managed IT systems are worth it, one can gauge the cost associated with hardware, software, and technicians to carry out a cost-benefit analysis. In the case of small or medium-sized firms, they generally don’t have the resources to hire an in-house IT specialist. There isn’t sufficient work to support the $60,000 annual salary of a network administrator.

With managed IT service providers, a lot more than network administration can be tackled at around $100 or more per month. Furthermore, according to recent statistics, cyber-attacks have cost the world $10.5 trillion annually, and so the tradeoff of a couple of hundred dollars seems far better than losing a loyal clientele and your confidential data.

Conclusion

Because of how dependent legal practices are on technology for tasks like document management, calendaring court appearances, and electronic communication, you should not risk failure using subpar IT services. When it comes to information technology support, fully managed services are often regarded as the gold standard.

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Matrix Solutions is the trusted partner for legal and finance businesses providing expert Managed IT Services with 25 years of experience. Contact us today!

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