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Managed Backup Services

Matrix Solutions’ Managed Backup Services – Your Strategic Partner for Seamless, Reliable, and Cost-effective Data Protection.

Understanding Managed Backup Services

Managed Backup Services, also known as Backup as a Service (BaaS), go beyond regular backup methods. Specialised BaaS providers design these solutions for businesses outsourcing data backup, storage, and recovery.

Matrix Solutions’ customised managed backup solutions, part of their comprehensive managed IT services, protect your business against unforeseen events. This service incorporates all the other services the company provides, ensuring a robust and holistic approach to your IT needs.

Why Managed Backup

Benefits of Using Managed Backup Services (BaaS)

Provide Better RPOs for Your Customers

Unforeseen circumstances like power outages or computer glitches can cause data loss. Our Managed Backup Services prioritise your Recovery Point Objectives (RPOs) to ensure optimal recovery strategies and minimise customer data loss. At Matrix Solutions, we prioritise the value of your data and provide quick, disruption-free recovery. We understand that every second counts in the world of data, so we're here to ensure you don't lose a single one.

Reduce Downtime and Shorten Recovery Times

We prioritise keeping your business running smoothly, even in unexpected situations. Our Managed Backup Services are your safety net, minimising downtime and quickly getting you back in action. Trust us to manage your backup needs with a professional and straightforward approach so you can focus on what you do best – running your business.

Maximise Your Staff's Time and Effort with Streamlined Workflows

We have designed our Managed Backup as a Service to ease the burden of data protection. Our experts handle the complexities of data protection, leaving your team free to focus on its core business activities. By entrusting us with your backup requirements, you'll have a dedicated guardian for your data who aims to streamline your workflows and provide reliable BaaS Solutions.

Get More Performance for Less Cost

We provide cost-effective backup as a service that delivers reliable and top-notch performance. We've fine-tuned our approach to optimise resources and ensure you get the most out of your investment. Our Managed Backup Services are efficient, effective, and budget-friendly, providing unparalleled value to your business. Trust us to deliver superior performance without breaking the bank.

Types of Managed Backup Services

At Matrix Solutions, we have tailored BaaS solutions that fit every unique need of your business.

Cloud Backup Solutions

Virtual vault for your data that guarantees secure storage on the cloud.

Hybrid Backup Solutions

Offline and online backup service that provides a comprehensive backup solution.

Localised Backup Solutions

Keep things close to home – A reliable backup option, locally accessible within your premises.

Self-service Backup Solutions

Take control of your backups and manage them on your terms and schedule.

Multi-Platform Flexible Backups

Fluent in the language of your devices, ensuring seamless backup across different platforms.

Automated and Incremental Backups

Automated backups that keep your data protected without constant intervention.

Independent Backups

Each piece of your data gets its superhero cape, ensuring individualised protection.

Disaster Recovery Services

Geared up for anything – ensuring you’re ready to face unexpected challenges head-on.

Your Trusted Partner for Managed IT Services in Australia

Matrix Solutions earned the honor of being a NetDocuments Platinum Partner for its outstanding sales performance, impressive earnings, extensive maintenance of NetDocuments certifications, and achievement of high customer satisfaction scores.

NetDocuments- Platinum Partner, Sales Expert, Trainer, Implementation Expert, Migration Expert

Key Features of Managed Backup Services

Managed Backup Services (MBS) offer businesses a comprehensive solution to protect their data by outsourcing the backup process to a third-party cloud service provider. The key features of managed backup services typically include:

Security and Encryption Protocols

Matrix Solutions’ Managed Backup Services implement robust security measures and cutting-edge encryption protocols to create a formidable barrier against unauthorised access and cyber threats.

Cost-Effective Solutions

Matrix Solutions’ meticulously designed Managed Backup Services provide cost-effective solutions. Our pricing models ensure you get the best value for your investment, making advanced data protection accessible for businesses of all sizes.

Robust Data Protection Techniques

Matrix Solutions goes beyond conventional methods, ensuring the utmost protection for your data. We craft techniques to guarantee the integrity and availability of your data, instilling confidence in your business’ secure operation in any environment.

One-Click Backups

Matrix Solutions’ one-click backup as service feature streamlines the process, making it effortless for your team to initiate and manage backups. With us, you can simplify your backup procedures without compromising the depth of protection.

Considerations for Choosing a Managed Backup Services

User-Friendly and Flexible:

Prioritise ease of use to ensure efficient management even for non-technical users. Choose a flexible service that adapts to your evolving needs without causing disruptions.

Be Aware of the Backup Scope:

Familiarise yourself with the extent of the backup service, ensuring clarity on covered and uncovered data to make strategic plans for comprehensive data protection.

Secure Data Handling and Compliance Assurance:

Emphasize advanced encryption methods to safeguard sensitive information. Ensure the service complies with data protection regulations, preventing legal issues and protecting your reputation.

Monthly and Storage Cost Analysis:

Consider the overall costs against the features offered. While budget is essential, investing more for superior security, efficiency, and scalability can lead to long-term savings.


Choose a service that seamlessly scales with your business. As data volume expands, scalable infrastructure ensures continuous protection without operational disruptions, enhancing the longevity of your chosen service.

Implementing a Managed Backup Service Solution

Initial Consultation

Our journey begins with a thorough consultation to understand your unique business needs and data requirements. This step allows us to tailor our managed backup solution to align perfectly with your organisation’s objectives.

Designing the Infrastructure & Architecture

Once we grasp the nuances of your data landscape, our expert team designs a customised infrastructure tailored to your specific needs. It involves strategically selecting storage solutions, backup frequency and integrating cutting-edge technologies to create a robust foundation for your data protection.

Seamless Integration

Thanks to our skilled professionals, implementing our Managed Backup Service is seamless. We ensure minimal disruption to your daily operations by integrating the backup solution seamlessly into your existing IT infrastructure.

Automated Backup Protocols

Our solution employs state-of-the-art automation to ensure regular and consistent backups. It not only enhances the reliability of the process but also minimises the risk of human error, providing you with peace of mind regarding the safety of your data.

Continuous Monitoring & Optimisation

Matrix Solutions doesn’t stop at implementation. We continuously monitor your backup processes, swiftly addressing any potential issues. We regularly conduct optimisation assessments to improve the efficiency of your backup system, ensuring it adapts to your business requirements as they evolve.

FAQs on Managed Backup Services

What is the difference between off-site backup and managed BaaS?

While off-site backup focuses on the storage aspect, managed BaaS involves off-site storage and the backup process management, monitoring, and maintenance. Managed BaaS often provides a more holistic and automated approach to data protection.

What are the benefits of choosing a managed IT service provider for my offsite backup?

Managed IT Service providers often implement advanced security measures, safeguarding your data against threats and reducing the risk of human errors. Additionally, they typically offer scalability, allowing you to adjust storage needs as your data grows. Regular monitoring, maintenance, and prompt support are also common benefits, ensuring the reliability and availability of your backup data.

What is the advantage of using a cloud backup?

With cloud backup, data is stored in remote servers accessible over the internet, enabling users to retrieve their information from anywhere with an internet connection. Cloud backup services often offer automatic backups, reducing users’ burden to manage the process manually. Moreover, cloud solutions are scalable, allowing users to adapt their storage space to changing requirements without significant upfront investments in hardware.

How is my virtual data centre protected against hardware failures?

Typically, designers of virtual data centres incorporate redundancy and fault tolerance into their designs. In the event of hardware failures, virtualisation technologies allow for the seamless migration of virtual machines to healthy hardware. It ensures continuity and minimises downtime. Data centre architectures often incorporate features like RAID (Redundant Array of Independent Disks) for storage redundancy and backup systems to protect against data loss.

How much memory does a backup process consume on a client PC?

Memory consumption during backup on a client PC varies based on data size, backup method, and software used, with modern solutions designed for efficient resource usage.

Contact Us

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The team at Matrix Solutions have been an integral part of our success over the past two decades. It’s like having an enterprise level IT department in the next room.

Cas Antunes
Director: Antunes Lawyers

Since 2008, we have relied on the team at Matrix Solutions to handle all of our IT needs. The MatrixCloud hosted desktop has allowed us to work from anywhere without interruption.

John Quinn
Principal: John R Quinn & Co.

The team at Matrix Solutions have a great understanding of the technical requirements of a law firm. Their prompt service and communication delivers to our firm a valued advantage.

Leanne Warren
Principal: Leanne Warren & Associates
Anthony R. Smith - IT Management Consultant

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