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Matrix Solutions Official Logo
  • About
    • Our Key People
    • News & Insights
    • Downloadable Resources for IT Solutions and Services
    • Managed IT Services Across Australia
      • Managed IT Services Adelaide
      • Managed IT Services Brisbane
      • Managed IT Services Gold Coast
      • Managed IT Services Melbourne
      • Managed IT Services Perth
      • Managed IT Services Sydney
  • Services
    • Managed IT Cloud Services
    • Outsourced IT Services​
    • Managed IT Security Services
      • Managed Cyber Security Services
    • NetDocuments
      • Worldox: Document and Email Management Solution
      • Compare
        • NetDocuments Vs LexWorkplace
        • NetDocuments Vs eDocs
        • NetDocuments Vs LogicalDOC
        • NetDocuments Vs ProLaw
        • NetDocuments Vs SharePoint
        • NetDocuments Vs iManage
        • NetDocuments Vs eFileCabinet
        • NetDocuments Vs MyCase
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What Is Included in Managed IT Services? A Complete Guide for Businesses

Switching to Managed Services? Learn what is included in Managed IT Services (network management, cybersecurity, data backup). Get the full picture first!

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what is included in managed IT services - Matrix Solutions
Managed IT Services

What Is Included in Managed IT Services? A Complete Guide for Businesses

October 27, 2025 Anthony R. Smith Comments Off on What Is Included in Managed IT Services? A Complete Guide for Businesses

Companies today face the challenge of balancing innovation with the need for efficient IT infrastructure management. As businesses increasingly rely on advanced IT solutions, Managed IT Services have become a strategic approach to handling the growing complexities of IT operations. The IT services market in Australia is experiencing rapid growth, with current growth rates indicating […]

Managed IT Services Pricing Guide
Managed IT Services

Managed IT Services Pricing Guide 2025

September 18, 2025 Anthony R. Smith Comments Off on Managed IT Services Pricing Guide 2025

Each business has unique needs, and contracts vary. Our Managed IT Services Pricing Guide sheds light on how price varies considering factors like IT environment size, complexity, and included services. Today, almost every business relies on IT for daily operations and customer service. Unexpected IT problems can disrupt work and lead to costly downtime. The […]

OLA Vs SLA
Managed IT Services

OLA Vs SLA: What’s the Difference?

August 15, 2025 Anthony R. Smith Comments Off on OLA Vs SLA: What’s the Difference?

Understanding the distinction between OLA vs SLA is important for establishing a solid framework in managed IT services. Both Operational Level Agreements (OLAs) and Service Level Agreements (SLAs) play vital roles in shaping how teams collaborate internally and how services are delivered to clients. Knowing these agreements not only improves workflows but also helps create […]

Managed IT Services

Biggest Law Firm Data Breaches: What you need to know & How to safeguard your firm from security breaches?

August 15, 2025 Anthony R. Smith Comments Off on Biggest Law Firm Data Breaches: What you need to know & How to safeguard your firm from security breaches?

For a long time, big law firms have been considered impenetrable fortresses regarding data security. However, recent events have shown that even the biggest and most well-protected firms are not immune to cyber-attacks. In this blog post, we will take a closer look at some of the biggest data breaches suffered by companies. We will […]

Managed IT Services

Top 10 Business Benefits of Managed IT Services

August 15, 2025 Anthony R. Smith Comments Off on Top 10 Business Benefits of Managed IT Services

Whether you are a proficient IT professional or a business administrator, managed IT services help you accomplish your core competencies and enhance your business seamlessly. Managed IT services simplify your job for both large or small and medium-sized enterprises(SMEs). With the power of managed services, you can focus on what matters most. Besides, there are […]

Managed IT Services

What are Managed Services in IT Industry?

August 15, 2025 Anthony R. Smith Comments Off on What are Managed Services in IT Industry?

What are Managed Services in IT industry? They are third-party service providers where industry experts offload IT-related tasks. Managed IT Services involve outsourcing various processes and functions to a third-party service provider to improve operations and reduce expenses. It offers a wide range of remote services, from on-demand response to 24/7 coverage of IT responsibilities. […]

What is RMM and how does it work - Matrix Solutions
Managed IT Services

What Does RMM (Remote Monitoring and Management) Do?

August 15, 2025 Anthony R. Smith Comments Off on What Does RMM (Remote Monitoring and Management) Do?

Managing a business with numerous devices and networks can be complex, but RMM (Remote Monitoring and Management) software streamlines the process. It offers centralized control, real-time issue detection and automated system maintenance to keep everything running smoothly. IT teams can troubleshoot issues remotely, quickly deploy updates and guarantee that security protocols are always up to […]

Managed IT Services

Healthcare Managed IT Services: An Ultimate Guide

August 15, 2025 Anthony R. Smith Comments Off on Healthcare Managed IT Services: An Ultimate Guide

The COVID-19 pandemic has significantly impacted the healthcare industry, and managed IT services have emerged as a crucial tool in aiding patient care and hospital management. The healthcare sector has been an early adopter of technology, leveraging it to improve patient outcomes and enhance the quality of care. In this regard, we provide a comprehensive […]

Managed IT Services

Why Should Law Firms Invest in Managed IT Services?

August 15, 2025 Anthony R. Smith No comments yet

Cyber security is of the utmost importance for businesses of all sizes. Because of the extreme risks that the assaults posed, many law firms were pushed to increase their cyber security and maturity bar.As more and more customers’ business is conducted online and on the internet, cyber security is often their top concern. Make sure […]

Managed IT Services

Managed Services Vs Professional Services, Staff Augmentation, and Outsourcing

August 15, 2025 Anthony R. Smith Comments Off on Managed Services Vs Professional Services, Staff Augmentation, and Outsourcing

The modern business world strives for perfection in every aspect of its business. Such industrial competition introduced the practice where business firms delegate each department to relevant expert hands, ensuring that all wings of their business are functioning at their full potential. A third party firm offers these services and it is booming business now, […]

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