Our IT Infrastructure Support Pillars
Matrix Solutions provides a comprehensive range of Managed IT Services. Our key IT services are Managed Cloud Services, Outsourced IT Services, Managed Security Services, IT Consulting Services, NetDocuments, and Virtual CIO Services.
Alongside these core services, we also deliver the practical infrastructure that keeps Australian professional firms running. For over 30 years, we’ve designed, supplied, and implemented the hardware, networks, connectivity, and workplace systems firms rely on every day, then supported them so they stay reliable as your firm grows.
We don’t just supply equipment; we design environments where your team can thrive.
HardwareProcurement& Lifecycle Management
We source, configure, and deploy business-grade hardware aligned to your workflows, so you don’t lose time comparing specs or managing vendors.
- Standardised Workstations and Laptops: Configured to your security baseline and core applications like NetDocuments or Actionstep.
- Server and Storage Options: On-prem, hybrid, or cloud-connected designs where appropriate.
- Productivity Peripherals: Scanners, dual monitors, docking stations, and meeting-room essentials.
- Lifecycle Coverage: Procurement, rollout, warranty coordination, replacements, and secure disposal.
Business-Grade Connectivity, Networks & VoIP
High-speed connectivity is the lifeline of the modern firm. We provide strong connectivity solutions that reduce the risk of outages to your case files or clients.
- Business Internet Provisioning: Fibre/business NBN options based on availability and usage.
- VoIP Rollout: Cloud voice systems with mobile integration and flexible call flows.
- Network Build: Firewalls, switching, VLAN design, and managed Wi-Fi.
- Performance and Resilience Options: Redundancy and traffic prioritisation where needed.
SeamlessOffice Relocations& Fit-Outs
Office moves are operationally risky. Matrix Solutions plans and manages the IT transition to reduce disruption and get your team working quickly in the new space.
- Pre-move Site Audit: Cabling, comms room readiness, Wi-Fi coverage, and capacity planning.
- Safe Equipment Handling: Secure transport for sensitive devices and infrastructure.
- Cutover Planning: Coordinated scheduling to reduce downtime during migration.
- Day-One Support: On-site technicians to resolve issues fast and confirm every workstation is operational.
Domain, DNS, Website Hosting & Digital Foundations
We manage the background essentials that keep your public-facing presence stable and secure.
- Domain registration, renewals, and ownership management
- DNS hosting and change control
- SSL certificates and basic website hosting support
- Monitoring and proactive reminders to reduce expiry risk
Modern Workplace &Secure WFH Setup
Empower your team to work securely from the office, home, or on the road, with consistent tools and policies.
- Microsoft 365 Setup and Management: tenancy configuration, security baselines, licensing, and administration
- Secure Remote Access: VPN and zero-trust approaches based on your needs
- Standardised Home Office Kits: consistent hardware and setup for predictable performance
- Device Management Options: onboarding/offboarding support and policy alignment
Backup, CloudBackup & Disaster Recovery
Data protection is not optional. We implement backup and recovery designs that reduce risk and support business continuity.
- Cloud backup configuration and monitoring
- Recovery testing and documented restore processes
- Disaster recovery planning aligned to realistic downtime targets
- Guidance on retention, access controls, and governance
Full Technical Capabilities
Zero-Downtime. Zero-Stress. Day-One Ready.
Need something specific? We handle the implementation layer that makes infrastructure projects succeed, including:
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Vendor & lead-time coordination
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Site readiness checks (cabling, comms room, Wi-Fi coverage)
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Cutover planning and go-live scheduling
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Standardised builds and deployment workflows
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Documentation and change control (network maps, configs, asset records)
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Joiners / Movers / Leavers execution
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Post-change stabilisation support (first 24-48 hours)
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Recovery runbooks and restore verification
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Greenfield and expansion delivery
Ready to upgrade your firm's foundation?
Don’t wait for a hardware failure or an office deadline to create stress for your team. Matrix Solutions can review your current setup and provide a clear roadmap to improve stability, performance, and supportability.
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