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Discover the key differences between OLA vs SLA. Learn how each agreement enhances internal efficiency and client satisfaction in managed IT services.
Understanding the distinction between OLA vs SLA is important for establishing a solid framework in managed IT services. Both Operational Level Agreements (OLAs) and Service Level Agreements (SLAs) play vital roles in shaping how teams collaborate internally and how services are delivered to clients. Knowing these agreements not only improves workflows but also helps create […]
Data is one of the most valuable assets for both businesses and individuals. However, it’s also one of the most vulnerable, as data loss can occur unexpectedly due to hardware failure, human error, cyberattacks or natural disasters. A backup strategy is necessary to safeguard your information and restore it quickly and efficiently when needed. In […]
Managing a business with numerous devices and networks can be complex, but RMM (Remote Monitoring and Management) software streamlines the process. It offers centralized control, real-time issue detection and automated system maintenance to keep everything running smoothly. IT teams can troubleshoot issues remotely, quickly deploy updates and guarantee that security protocols are always up to […]
It is no new news that law firms have begun to adapt to new technologies, such as legal document management systems, with the help of Managed IT Services for law firms, as the demand for fool-proof and secure document management systems has been increasing. This is why legal document management software (LDMS) has recently seen […]
The requirement for managed IT services will vary based on the size and complexity of an organisation’s IT infrastructure; hence there is no applicable answer to this query. However, companies that rely heavily on IT for their operations (such as e-commerce businesses) or that have large and complex IT infrastructures (such as multinational corporations) are […]
Many businesses struggle with managing their IT in-house. Finding the right staff is challenging, as keeping up with the latest technology and ensuring everything runs smoothly. With so many options available, it can take time to know which service is the right fit for your business. That’s where managed IT services come in. Top 15 Reasons to […]
For a long time, big law firms have been considered impenetrable fortresses regarding data security. However, recent events have shown that even the biggest and most well-protected firms are not immune to cyber-attacks. In this blog post, we will take a closer look at some of the biggest data breaches suffered by companies. We will […]
Page Contents The Australian Cyber Security Centre (ACSC) has created prioritised strategies, the Strategies to Mitigate Cyber Security Incidents, to help organisations protect themselves from cyber threats. The most successful of these is the Essential Eight Maturity Model. The primary purpose of Essential Eight is to protect internet-connected networks that use Microsoft Windows. However, these […]
Page Contents ISO/IEC 27001 is globally recognised for its excellent information security management system (ISMS). In addition, data protection and cyber resilience are covered by more than a dozen standards in the ISO/IEC 27000 family. Organisations from every sector and of all sizes use these standards to protect assets such as financial information, intellectual property, […]
Your livelihood depends on your computer systems and data security. Law firms are especially vulnerable to cyber attacks for various reasons. Hackers see law firms as easy targets because they often have weak security protocols, few firewalls, and outdated software. They also store a lot of confidential information that can be used to exploit clients […]