Located in Sydney, Will has experience working not only in the IT industry as an engineer and manager, but also has a fundamental understanding of the requirements of a legal industry, having worked at a law firm for almost 3 years after his studies.

Having worked at Matrix for 5 years and managing the service desk for over 2, shows the initiative and drive that he has which Will tries to pass to the them.

Combining his management experience and technical skills as engineer has allowed Will to have a balance between fundamental IT best practices and client requirements/needs.

Skills:

  • People management
  • Change management
  • Incident management
  • Prioritising client concerns and request

Will enjoys Moto GP, F1, Supercars, Art & Music.

Will’s qualifications include:

  • Cisco Certified Network Associate (Northern Sydney Institute, TAFE NSW)
  • Diploma of Systems Administration (St George College, TAFE NSW)
  • Certificate IV Service Desk (St George College, TAFE NSW)
  • CompTIA + Essentials (St George College, TAFE NSW)