Kevin Grundy International Business Development (KGIBD)30th Apr 2009
KGIBD provides a comprehensive service to the medical industry developing international sales growth. Traveling globally for more than 150 days of the year, Kevin Grundy has very demanding requirements from his IT systems that ensure he has access to huge amounts of data. Being in the medical industry, Kevin receives 70+ emails every day, most with attachments containing complex clinical data from various clients.
A client of Matrix Solutions for more than 5 years, Kevin describes Matrix Solutions as:
“head and shoulders above any IT company I have ever dealt with. There is no personality bypass, the technical engineers have nice engaging personalities, and when there are any IT problems they go above and beyond to sort the issues out”.
Kevin chose a hosting solution from Matrix Solutions for the management of his IT requirements simply “because of the flexibility it gives me” he says. Matrix have put Kevin’s full C drive onto back up remote, with links to remote Outlook email, calendar and contacts allowing his PA to see everything and transfer to Kevin’s Palm handheld when he is overseas. “This makes life much easier when I’m traveling. I can access the network using my Palm, and my PA can see everything I do regardless of where I am in the world, including adding appointments into my diary”.
Another reason Kevin chose a hosting solution from Matrix was for the backup of his network. Kevin was previously conducting a tape backup himself – a system previously set up by Matrix. However, the tape capacity could no longer hold all the data, so an alternative was required. Now all KGIBD data is stored on a secure server.
KGIBD has also found that Matrix Solutions have required less site visits since implementing a hosted solution.