Remote ManagementStrategy

MANAGED SERVICES

Outsource your IT hassles
Unlimited Help Desk Support

Server & Network Monitoring
Remote Administration
Outsourced Help Desk Support
Predictable IT Budgets
Network Design & Installation

Server & Network Monitoring

Our clients rely on us to monitor and maintain their computer network. The network is essential to running their business. When a network goes down a business finds itself crippled in its ability to get billable work completed. Matrix Solutions takes this responsibility very seriously and implements a system that works to minimise downtime and protects the network from attack.

Matrix Solutions Managed Services provides monitoring of such things as backups, anti-virus software, UPS batteries and disk space. We carry out remote administration to maintain the integrity of the system. See our Managed Services case study

Realised benefits of Matrix Solutions Managed Services:

  • Improved network performance
  • Improved network security
  • Improved data backup operations
  • Improved response times to IT issues
  • Reduced IT support costs
  • Monthly Reporting
  • Network Documentation
  • Remote System Monitoring & Updating
  • Operating system software upgrades and patches
  • Remote Server hardware management

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Remote Administration

By outsourcing your network administration to Matrix Solutions, you offload the complexities of applications on servers, threats posed by security problems such as viruses, disgruntled staff or ex-staff. Todays businesses must be able to rely 100% on server infrastructure and their data. We effectively manage these risks for our clients, and free up time for businesses' core activities. (back to top)

Outsourced Help Desk Support

Modern technology allows us to provide full network administration and one-to-one help desk support from our office. Reducing the cost of travel time reduces our costs and your costs. We can tailor a remote help desk support solution to your particular needs. This includes packages that provide unlimited assistance. (back to top)

Predictable IT Budgets

Control your IT costs with Matrix Solutions fixed price remote administration. Our most popular plans provide two levels of service, with the following features:

Managed Services:
Basic

Managed Services:
Full

Fixed price administration

Y

Daily monitoring of Server backup

Y

Y

Server Security Patches applied monthly

Y

Y

Network security review and implementation

Y

Monthly Server reporting

Y

Network documentation

Y

Remote system monitoring

Y

Help desk support

Y

 

Please contact me regarding Matrix Solutions Managed Services
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Network Design & Installation

Not happy with your network stability?
Concerned about your network security?

Every computer network can be improved. As computer networks evolve, the incremental changes may produce inefficiency and complexity. Our consultants are able to review your network and benchmark it against industry best practice.

An independent review of your network may assist you with your current IT suppliers or convince you to engage Matrix Solutions as your preferred IT support company. We can carry out a system architecture review or focus on security.

Matrix solutions provide security solutions that cover the following areas:

  • Physical protection of the network servers and workstations
  • Power protection from blackouts and power surges
  • An appropriate password policy
  • A backup process that includes all important data and includes removal to an offsite location
  • Internet firewall protection including web filters and monitoring
  • Protection from spyware and adware
  • Software patching processes in place – especially for security updates
  • A managed virus protection solution
  • A managed spam solution
  • Legal protection – an Internet policy or Internet monitoring solutions
  • Secure remote access
  • Secure links to remote offices
  • Website protection

Let a senior consultant from Matrix Solutions audit your network and report on the improvement opportunities that exist. This information can form the basis for a Strategic IT Plan.

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Free network audit

Matrix Solutions maintains and monitors networks every day. Our consultants have designed and implemented networks for a wide range of clients in terms of size, industry and budget. It is this wide range of experience that allows us to compare you current network to industry best practices. Our free, no obligation service will provide you with a written report, covering aspects such as:

  • Network security
  • Hardware and software suitability
  • Comparisons to industry best practise
  • Suggestions for improving network reliability and performance
 

Please contact me to arrange a free network audit
Company:
Your name:
Contact Email:
Contact Phone:
  Press submit once only: the form may take a few seconds to process.


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